Privacy Policy
Effective date: August 23, 2026
This policy covers two separate things: the Logivois app itself (which you can use on iOS, Android, or in a browser at app.logivois.com), and this marketing website, where you're reading this page right now. They collect different information, described separately below — using the app does not send data to this website's analytics, and this website does not collect any of your app account data.
Information We Collect
The Logivois app (iOS, Android, and web)
- Account information:Creating an account is optional. If you choose to create one, we collect your email address and a securely hashed password.
- App content and activity:If you choose to create an account, we store the following data on our servers:
- the podcasts you subscribe to
- your playlist
- your playback positions and playback history
- Downloaded episode data:When you download an episode for offline listening, the audio is fetched through our servers, which may cache it to speed up delivery. The downloaded file and its metadata are then stored locally on your device.
- Diagnostic logs:The app keeps a local debug log on your device to help troubleshoot issues. This log stays on your device; you may share it with us if for debugging purposes if you choose to.
The app does not collect your location, access your camera or microphone, or use advertising or third-party analytics/tracking SDKs.
This marketing website
We use Mixpanel to collect and analyse information about how visitors use this website. This helps us understand website usage and improve our services. This information may include events and interactions with the website, such as pages viewed and actions taken. We do not intentionally send to Mixpanel names, email addresses or other information that directly identifies you. Analytics information may also include technical information associated with your visit, such as browser or device information. For more information about how Mixpanel handles information, please see Mixpanel's privacy policy.
How We Use Your Information
- To provide core app functionality: account access, syncing your subscriptions/playback/playlists across your devices, and processing payments for subscriptions.
- To diagnose and fix bugs, if you send us a diagnostic log.
- To communicate with you about your account (e.g. billing issues, security notices).
- To understand and improve how visitors use this website (see Mixpanel, above).
How We Share Your Information
- Mixpanel:Processes anonymous website usage analytics on our behalf.
- Our hosting infrastructure:Your account and sync data is stored on servers we operate. We do not sell your data or share it with advertisers.
- We may disclose information if required by law, or to protect the rights, safety, or property of our users or the public.
Data Retention
We keep your account and sync data for as long as your account is active. If you delete your account, we delete this data within 30 days, except where we're required to retain it for legal or fraud-prevention purposes.
Your Rights and Choices
- Export your data:You can export all your data at Account › Export Data from app.logivois.com or from the iOS or Android apps.
- Delete your data:You can delete all the data we have stored about you at Account › Delete Account from app.logivois.com or from the iOS or Android apps.
- Depending on where you live (e.g. the EU/UK under GDPR, California under CCPA), you may have additional rights over your personal data — contact us to exercise them.
Children's Privacy
Logivois is not directed at children under 13 (or the relevant age in your jurisdiction), and we do not knowingly collect information from them.
Security
We use industry-standard measures (encryption in transit, hashed passwords) to protect your information, but no method of transmission or storage is 100% secure.
Changes to This Policy
We'll update the effective date above if we make material changes, and where appropriate, notify you in-app.
Contact Us
Questions about this policy or your data: privacy@logivois.com